Superior Customer Service and Complete Claims Support

LUBA offers policyholders a range of unique benefits included in their policies.

Comprehensive Claims Services:

• Online claims reporting to expedite the first report of injury process  
• Aggressive claims investigation designed to eliminate fraudulent expenses to employers
• An effective, ongoing cost-containment program led by our Medical Director and team of registered nurses resulting in lower loss ratios for policyholders

Personalized Loss Control Services:

• Certified loss-control consultants strategically located throughout our operating region providing personal, face-to-face assistance and support
• Substantive safety consultations designed to give policyholders tools they can actually use   
• Customized reports to help employers analyze accidents and identify loss trends specific to their business
• Assistance in dealing with the Occupational Safety and Health Administration (OSHA) and state audits
• Assistance in developing premium reducing programs such as Return to Work programs and Drug and Alcohol policies 

Easy Billing: 

• Online monthly self reporting
• Options for installment plans that fit your business
• ACH bank drafts
• No per installment service charges to policyholders