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We're excited to announce that the upgraded LUBA Connect is coming soon – a modernized portal designed to make it easier than ever to do business with us!
The upgraded portal brings everything together in one convenient location, allowing you to manage policies, submit and track claims, run reports, and access important documents with ease. With faster access to information, smarter workflows, and more self-service tools, LUBA Connect gives you greater visibility, flexibility, and control every step of the way.
What you can expect
- Portal Self-Service Tools – Our upgraded portal provides more control with a cleaner design and smarter tools. Its self-service reporting new administrative capabilities empower you to manage day-to-day tasks with less effort.
- Simplified Policy Management – Quickly create quotes and save incomplete submissions. Gain more visibility into a policy or an agency's submission activity. With improved filtering and broader document access, managing policies has never been more efficient.
- On-Demand Reports and Documents – You can now access reports and documents instantly through the portal. With many options and easy access, you can get the information you need, when you need it.
- Streamlined Claims Processing – Submit the First Report of Injury directly through the portal and receive your claim number immediately. Once submitted, you can track the claim in real time, giving you greater visibility and control from start to finish.
- Centralized Workflows – Access everything you need in one place! The portal brings together policy details, claim submission and real-time tracking, access to standard reports, payroll reporting, and document management. It's even easier to stay organized.
- Improved User Experience – Enjoy a cleaner design, smarter navigation, and more resources. From updating company details to managing permissions and communication preferences, the portal delivers a simpler, more intuitive experience.
Updates and Reminders
- The current system will be temporarily unavailable beginning Tuesday, July 7, at 4pm CST, as we prepare for the launch of the new LUBA Connect on Tuesday, July 14.
- During the outage window, please use your normal email and phone channels for assistance or to continue doing business. If you need help determining the right point of contact or have general portal questions, please reach out to us at connect@lubawc.com
Have questions or need assistance with LUBA Connect? We're here to help.
Contact our team anytime, and we'll be glad to assist you. We look forward to connecting with you soon!